Address Down Home Consulting, Inc. 7661 W. Riverside Dr. Suite 105 Boise, Idaho 83714 (208) 424-0572 E-Mail Address  Latest Project News db: bad SQL query: SELECT DATE_FORMAT(news_date, '%c/%e/%y') AS fmt_date, p.* FROM project p WHERE news_inactive <> '1' AND (news_summary <> '' OR news_story <> '' ) ORDER BY news_date DESC LIMIT 4 No database selected   Getting Started You can jump straight to our contact form and let us know you needs.  Or, read on and learn our process. The process below is used on larger involved projects. Some steps are combined or skipped on small less involved projects. For example if we’re installing software, we don’t do development on our development server.     Your Needs   The process starts with your needs.  Explain to us what you need us to do for you in your own words. You can call us, email or use our contact form.  What ever works for you. If you’re clear on exactly what you want and have detailed outlines, that’s great. If not, that’s fine also.  Most clients initially explain what they need in a paragraph or two.  We’ll contact you for any additional information.     Quote/Estimate   After we understand your needs, we’ll give you a written quote or estimate outlining the work we’ll perform and the results. You have the option of a quote or an estimate. Each has their advantages and disadvantages. A quote means we work for a fixed price. The advantage is you know how much the work will cost. The disadvantage to make sure we cover any unexpected difficulties, a quote is often higher than a estimate.  Also, a quote will have a detailed list of deliverables/features. If additional features are needed, we’ll write a change order, basically another quote, to cover the new features.  This process can become burdensome for some clients. A Estimate means we give you a price of what we think it will cost, but you pay for the time it actually takes.  We make ever effort to stay within the quote. We also let you know if it looks like it will cost more, before we exceed the cost. The advantage of the estimate is it takes less time to prepare and if there’s additional features or changes needed, no additional approval is needed.  The disadvantage is you don’t know for sure what the cost is until the work is finished.     Contract   To ensure we both know what to expect from each other, we require your signature on our contract.  If there’s any part of the contract that may cause problems for you’re situation, we’re often more than willing to make accommodations. For small projects under $500, we have a short one page contract.  For larger projects over $500 we have a longer contract.     Deposit   We require a deposit on any project before it goes on our calendar or we begin work. The amount of the deposit is based on our credit risk evaluation.     Production Calendar   Once we receive your deposit, your project goes on our production calendar.  Depending on our work load, it may take from one week to one month before we can start on your project.  If it’s a small project, we can often fit it in between dead points in other projects. It doesn’t make sense for someone to wait several weeks for something that only takes a few hours. To ensure each projects gets our full attention, we don’t start a new larger project until we finish the project before it.     Development   When we start on your project, we normally do all development on our development server. This eliminates the possibility of interfering with production web sites on live servers.     Testing   After we’ve finished work on your project and can be sure it operates correctly, we give you a URL you can use to access the work.  You’ll can check it out completely and make sure it meets your needs.     Final Payment   After the application or software meets your requirements we’ll send an invoice for final payment.     Installation   After we receive final payment, we install the application or software on the production or live server were it can be access and used.     Support   After we develop an application we fix any malfuntions not meeting the initial specifications for free.  We also make some minor changes such as minor changes to the page layout. After 30 days, we’ll fix problems, perform upgrades or provide other support at our normal rates.